Foothills Dental Group is dedicated to providing exceptional dental care for the whole family. We understand that dental health is an important aspect of overall well-being, and we want to make maintaining a healthy smile accessible and comfortable for everyone. This page outlines our policies, payment options, and commitment to your oral health journey.
- Patient-Centered Care: Our primary focus is on you, the patient. We listen carefully to your dental needs and concerns, customizing our treatments to your specific requirements. Your comfort and satisfaction are our top priorities.
- Respect and Courtesy: We treat each patient with respect and courtesy. Our team is committed to creating a friendly and empathetic environment, ensuring you feel valued and well-cared for during your visits.
- Appointment Scheduling: To provide you with the most effective possible care, we encourage scheduling appointments in advance. This helps us manage our schedule effectively and minimizes wait times.
- Appointment Reminders: We understand that life can be busy. To help you remember your appointments, we send reminders via email or phone calls.
- Late Arrivals: Punctuality is crucial to maintaining our schedule. If you arrive late for your appointment, we will try to accommodate you. However, in some cases, we may need to reschedule to ensure adequate time for your treatment.
- Cancellations and Rescheduling: If you need to cancel or reschedule an appointment, please provide at least two business days’ notice. This allows us to offer the time slot to another patient. Cancellations with less than two business days’ notice will incur a $50 fee per treatment hour.
- Dental Emergencies: For dental emergencies during our regular business hours, call us immediately at 403-289-5140. We will do our best to provide prompt care.
- Patient Confidentiality: Your privacy is important to us. We adhere to strict confidentiality and privacy regulations to protect your personal information.
- Financial Policies: We aim to communicate transparently about treatment costs and payment options. Our team will discuss financial aspects, including insurance coverage and available payment plans, to help you make informed decisions.
- Infection Control and Safety: We follow rigorous infection control protocols and industry-standard safety measures to ensure a clean and sterile environment for our patients and staff.
- Continuing Education: Our dental team stays updated with the latest advancements in dentistry through continuing education. This ensures that we offer you the most effective and innovative treatments.
- Feedback and Reviews: Your feedback helps us improve our services. We encourage you to share your experience and address any concerns with us.
Applying for a Dental Loan
We understand that dental procedures can be costly, and we want to help our patients afford the care they need. Here is a step-by-step guide on how to apply for a dental loan:
- Consultation: Schedule a consultation with our finance coordinator. During this meeting, we will discuss the cost of your treatment and the available financing options.
- Loan Application: Complete the loan application form. Our team will guide you through the process, ensuring that you understand each step.
- Documentation: Provide the necessary documents, which may include proof of income, identification, and other financial information.
- Approval Process: The loan application will be reviewed by our financing partners. This process typically takes a few days.
- Loan Terms: If approved, you will receive the loan terms. Review them carefully and ask any questions you may have.
- Treatment Scheduling: Once you accept the loan terms, we will schedule your dental treatment.
Payment Options
To make the payment process straightforward, we offer various options:
- Insurance Coverage: We accept most dental insurance plans. Our team will help you understand your coverage and benefits, working with your provider to maximize benefits and minimize out-of-pocket costs.
- Flexible Financing: For treatments not fully covered by insurance, we offer flexible financing options trough a third party. Our team can help you explore suitable payment plans, allowing you to receive the dental care you need while managing your budget effectively.
- Major Credit Cards: We accept all major credit cards, including Visa, Mastercard, American Express, and Discover. This ensures a secure and hassle-free transaction process.
- Debit Cards: Payments can also be made using your debit card. Provide your card information, and we will process the payment securely.
- Cash Payments: For those who prefer traditional methods, we accept cash payments at our clinic.
- Checks: Personal checks are accepted. Please make them payable to “Foothills Dental Group.”
- e-Transfer Payments: For added convenience, we accept e-Transfers. Send your payment to [email protected].
If you have questions about payments or need assistance, our staff is here to help.
Code of Conduct
Foothills Dental Group is dedicated to providing excellent service. We have zero tolerance for:
- Disrespectful Comments or Harassment: Any verbal or physical abuse towards patients or staff will not be tolerated.
- Discourteous Behavior: We expect courteous behavior from everyone in our clinic.
- Discrimination or Racism: Any form of discrimination or racism will result in the immediate cancellation of all future appointments.
- Inappropriate Language: As a family practice, inappropriate language is not acceptable and can disturb patients, staff, and their families.
By adhering to these policies, Foothills Dental Group aims to deliver exceptional care and maintain a positive environment. For any questions or clarifications, please contact our team. We look forward to providing you with outstanding dental care.